[PRIVACY_POLICY]
ZevioVPN Privacy Policy

1. Introduction & Our Core Promise

Welcome to ZevioVPN. This service is owned and operated by Neuro Divert Ltd ("we", "us", "our", or "the Company"). Our mission is to provide you with a private, secure, and unrestricted internet experience.
Your privacy is not just a feature; it is the foundation of our service.

Our core promise is simple: ZevioVPN is a strict no-logs VPN service. We do not monitor, record, log, store, or pass any information about your online activity to any third party.
This Privacy Policy explains what information we collect, what we *don't* collect, and how we handle it.

2. Legal Jurisdiction

ZevioVPN is a service managed by Neuro Divert Ltd, a company registered in the Republic of Ireland. We operate under the laws of this jurisdiction.

3. Data We DO NOT Collect (Our "No-Logs" Policy)

We have engineered our systems to have no sensitive data about you. We cannot provide data that we do not possess.

When you use the ZevioVPN service, we NEVER collect, log, or store any of the following:

  • Your original IP address or the IP address of the VPN server you connect to.
  • Your browsing history (i.e., any websites you visit).
  • Any traffic destination, data content, or metadata.
  • Any DNS queries made while connected.
  • Connection timestamps or session duration.

Your online activity is encrypted and routed through our secure network, making it invisible to us, your ISP, and any third parties.

4. Data We DO Collect (Minimal Data for Service)

We collect the absolute minimum information required to create your account, process your payment, and provide you with a functioning service.

A. Personal Information (For Account Registration)

  • Email Address: We require your email address to create your ZevioVPN account, manage your subscription, and communicate with you for support or account-related matters.
  • Password: We store your password in a securely hashed format. We never see your plain-text password.

B. Payment Information (Handled by Third Parties)

  • When you purchase a subscription, you will provide payment information (such as a credit card number). This data is sent directly to our third-party payment processors and does not touch our servers.
  • Our payment processors are: Stripe.

We do not store your full credit card number. We may store a partial, non-identifiable token or the last four digits to help with billing issues.

C. Anonymized Application & Service Data (Non-Personal)

To ensure ZevioVPN runs smoothly and to troubleshoot technical issues, our applications may collect completely anonymized and aggregated service data. This data is not tied to your personal identity or your VPN activity in any way.

This may include:

  • Anonymized Crash Reports: If our app crashes, you may be asked to submit an anonymous report. This contains no personal data and cannot be used to identify you.
  • Aggregated Performance Data: We may collect non-identifiable, aggregate data such as overall server load (e.g., CPU/RAM usage) to help us maintain and optimize our server network. This is never linked to an individual user.

5. How We Use Your Data

We use the minimal data we collect for the following purposes:

  • To provide the Service: To create and maintain your account, manage your subscription, and allow you to use the ZevioVPN service.
  • To Process Payments: To bill you for your subscription through our payment processors.
  • To Communicate With You: To respond to your support requests, send account-related emails (like payment receipts or password resets), and inform you of important service updates.

We will never sell, rent, or trade your personal information with any third party for marketing purposes.

6. Third-Party Services

We limit our use of third-party services to the absolute minimum.

  • Payment Processors: As stated, we use Stripe to handle payments. We recommend you review their privacy policies.
  • Customer Support: When you contact us for support via email or support ticket, we will keep a record of that correspondence.
  • Website Analytics: We may use a privacy-focused analytics tool on our website zeviovpn.com to understand website traffic. We do not use tracking cookies that follow you across the internet.

These third parties are prohibited from using your data for any purpose other than providing the service requested by us.

7. Your Data Rights (GDPR & Compliance)

We respect your right to privacy. In accordance with data protection laws like the GDPR, you have the right to:

  • Access: Request a copy of the personal information we hold about you (which is limited to your email and payment history).
  • Rectification: Correct any inaccurate information we have about you.
  • Erasure (Right to be Forgotten): Request the deletion of your personal data. If you request this, we will delete your account and email address. Please note that we may be required to retain some payment records for tax and legal compliance.

To exercise these rights, please contact us at privacy@zeviovpn.com.

8. App Store & Play Store Compliance

This Privacy Policy serves as the basis for our declarations to the Apple App Store and Google Play Store.

  • Apple App Store (Privacy Nutrition Labels): The information provided in our App Store listing accurately reflects the data practices described in this policy.
  • Google Play Store (Data Safety): The information in our Data Safety section is consistent with this policy. ZevioVPN's use of the `VpnService` is solely for the core function of providing a VPN. We do not use it to collect personal data or redirect traffic for monetization.

9. Data Security

We implement robust technical, physical, and administrative security measures to protect the minimal data we hold (your email and payment records). All data is encrypted at rest and in transit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and, if appropriate, by emailing you. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or complaints about our Privacy Policy or our data practices, please contact us.

Attn: Data Protection Officer

Company: ZevioVPN

Email: privacy@zeviovpn.com